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Reviews From
Happy Patients

With years of experience serving the Monterey community, our premier physicians and nurses at The Ultra Wellness Group are here to serve you. We guide our patients through every aspect of their treatment and provide a relaxing atmosphere where they can recover. Check out our past patient reviews and know that you are in the best hands possible when it comes to your wellness treatments. Contact us today if you have any more questions, or would like to schedule an appointment.

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  • I could not ask for a better Doctor or health care.

    “I have been a patient of Dr Franklin for several years he has always been very professional. he never hurries through a visit and puts the health and well being of the patient first I could not ask for a better Doctor or health care.”

    Thomas W.

  • Great doctors and friendly helpful staff!

    “I have been going to Ryan Ranch Medical for the past six years. Dr. Franklin is my family doctor. And I have to say! He's been a great and truly caring doctor. I feel he really listen and always follows up. He has been a god sent to me and my family honestly. Also the staff is so helpful and nice. I would highly recommend this practice. Great doctors and friendly helpful staff!”

    Edward M.

  • I truly appreciate such responsiveness.

    “I was experiencing sudden, severe back pain & was able to get a same-day appointment with Dr Terry Franklin. A course of remedial action was quickly agreed. I truly appreciate such responsiveness at a time of real need.”

    Ian P.

  • We are so fortunate to be cared for by Dr. Franklin.

    “My wife and I have been patients at Ryan Ranch Medical Center for years. We are so fortunate to be cared for by Dr. Franklin. He is what all of us would hope for in our doctor. He genuinely cares about us and will help us at any hour of any day. As medicine is changing and care is becoming impersonal, Dr. Franklin is what we all remember of caring and involved doctors from a time gone by. As we face the years ahead, we know just how lucky we are to be cared for by Dr. Franklin.”

    Robert J.

  • Dr. Franklin is by far the most thorough and caring doctor I have ever seen.

    “Dr. Franklin is by far the most thorough and caring doctor I have ever seen. He takes everything very seriously and sends you to the appropriate specialists if he feels it's necessary. He has always spent at least 30 mins with me at every appt! I never feel like he's rushing - because he doesn't! He also treats you like a friend and definitely gives you the feeling that he cares . In other words, great bedside manner. His staff has always treated me kindly and with respect. My daughter recently moved over to a doctor in Dr. Franklin's office and she is extremely happy.”

    Lori B.

  • Dr. Terry Franklin of the Ryan Ranch Medical Group is a physician of the highest caliber.

    “Dr. Terry Franklin of the Ryan Ranch Medical Group is a physician of the highest caliber. He ranks an A for timeliness, medical follow though, actually listening and for making obvious improvements to some chronic health issues I have. My friends and family are astounded at the changes in me. His nursing and front desk staff have always been professional, courteous and kind whether on the phone or in person. I do belong to Dr. Terry Franklin's MDVIP service and consider it one of the best medical decisions I've ever made. I have always been able to reach him after hours with everything from questions to emergencies. Dr. Franklin has been my primary doctor for over 5 years, the few referrals out to some specialists have all been professional, positive experiences. Dr Franklin is the hub of my health history, gathering all reports and data from the specialists, in order to have a complete picture of my health. Who can ask for more? I would recommend his practice to anyone who truly cares about their health.”

    Pat W.

  • He is most compassionate, and INTELLIGENT doctor I have ever had.

    “I am a summer patient, in the area for just 4 months for the past 4 years. last year I had an emergency gall bladder removed; through my doctor back east who contacted Dr. Franklin, who immediately jumped in and directed me properly, and followed me through my recovery in the most attentive way, as well as checking with my wife to make her feel comfortable that the hospital was on the ball. Knowing we are new to the area, he was wonderful. I have had 2 open heart surgeries in 8 years, and I can tell you being in a new area, it is frightening....Dr. Franklin understood, he made us feel at home. I have been recommending Dr. Franklin to every person that we have become associated with....He is most compassionate, and INTELLIGENT doctor I have ever had. I have be in UCLA, Cedar-Sinai, Mt. Sinai (Miami Fl.) as well as others on the East Coast. Thanks, Dr. Franklin. You are a Life Saver.”

    Allen M.

  • Everyone should join a service like this if they care about their health.

    “So happy I joined Dr. Franklin's concierge service. MDVIP allows me to feel like I have my own personal doctor. This is by far the best investment I've ever made... there is no better way to spend my money than on my health. Whenever I call Dr. Franklin's personal cell phone, no matter the time he is always able to talk, ease my anxiety and make me feel better, emotionally and physically. I have never had an issue getting an appointment whenever I call Dr. Franklin or the people working there. His assistant Rebekah is SO sweet and always patient with me. Everyone should join a service like this if they care about their health. Well worth the money.”

    Becky L.

  • Compassion and the ability to listen, to actually hear what I'm saying, are true hallmarks of an excellent doctor!

    “I am pleased to say that Dr. Tel Franklin of Ryan Ranch Medical Group has been my family practice physician for quite a few years now. He is extremely knowledgeable but if something is out of his area of expertise, Dr. Franklin will say so and then refer me to the correct specialist. He will order the tests that will get to the root of the problem but will also tell me if a particular test may do more harm than good. Compassion and the ability to listen, to actually hear what I'm saying, are true hallmarks of an excellent doctor! Dr. Franklin cares and has gotten me through some awful illnesses. All the nurses and medical assistants who have taken care of me are wonderful! I haven't needed any records from RR Medical Group so I don't know about their policy of charging for copies. What I do know though is that I've been to various other specialty offices in the past and have been charged $25 for my records. I highly recommend Dr. Franklin and Ryan Ranch Medical Group!”

    Susan A.

  • The best Doctor around!!!

    “I love Dr. Franklin! He is knowledgeable, very thorough, takes his time to listen to your concerns and keeps current with the latest medical research. He takes no chances with your health and will not stop until all concerns are ruled out. Dr. Franklin is open to alternative medicine and his acupuncture treatments are marvelous! Thank you Doctor Franklin for your personal interest, kindness and professionalism. You are the best!!!”

    Patricia S.

  • Dr. Franklin and his staff were very helpful and accommodating.

    “Dr. Franklin and his staff were very helpful and accommodating. I called to make an appointment and they were able to get me in the next day. Dr. Franklin listened to my concerns and treated me with respect. They were also very accommodating with my infant son who had to accompany me. Highly recommend!”

    Amelia L.

  • I would definitely keep her as my PA.

    “This review is especifically for Shahnaz Otanian-PA-C. I have been seeing her for about 1.5 years at Ryan Ranch and she has been the ONLY reason I keep going to Ryan Ranch Medical Group. From the beginning, Shahnaz was courteous, willing to listen and ask me all about my medical history. I believe this is extremely important since most doctors nowadays want to get you in and out and write you needless prescriptions. Shahnaz takes a holistic approach to healing but she is also realistic, and tells you if you should consider medication. She never MAKES you take anything you don't want to take. I have always heeded her advice and never once regretted it. I suffer from many illnesses and she has made all of them better in a matter of 1.5 years. She also put me on a weight plan and even gave me some recipes to make the transition much easier. I have NEVER once found a doctor/PA that has cared so much for his/her patients. Shahnaz is that person you want to be around and have as a friend. Her professionalism surpasses that of many people in that office and if I wasn't moving to a different state, I would definitely keep her as my PA.”

    Katya S.

  • Dr. is a compassionate physician with a strong ethical orientation.

    “Dr. is a compassionate physician with a strong ethical orientation. Brenda was thorough and considerate. I am fortunate to be under their treatment and care for fibromyalgia (chronic, severe).”

    Carlos S.

  • I have high standards and they are being met at Ryan Ranch.

    “Professional, efficient~ I moved to Monterrey 4 years ago from SF and a colleague recommended this practice. My husband and I are established patients here and have been very pleased. We were seen by Dr. this past weekend (post New Year holiday weekend) and while most practices were taking advantage of a "longer" holiday weekend we were able to be seen with very little notice. My husband had a medical situation arise that although it wasn't an emergency it would have made for a very uncomfortable long weekend. Dr. Franklin was working this holiday weekend, making sure his practice stayed open on Saturday for his patients. That means something to me and we were grateful for their dedication to serving patients. In a community of so many practices being "closed" don't hesitate to go to Ryan Ranch Medical Group. I have high standards and they are being met at Ryan Ranch.”

    Barbara D.

  • Dr. Franklin is very easy to talk to.

    “I am a patient of Dr. Terry Franklin at Ryan Ranch Medical Group and been satisfied with the Service I have received so far. No complaints. Waiting time to be seen is minimal, also Dr. Franklin is very easy to talk to and never to busy to answer all my questions. I also can't complain about the Front Desk service, they have been professional and friendly in my experience.”

    Inge C.

  • We are really happy with the service from the nurses, P.A.'s and Doctor.

    “As time has gone on and we have had several visits some while healthy to take care of the usual school and sports physicals and sadly some while sick we have really come to appreciate this practice. I think the thing that set it over the top was a recent visit. While there I was incredibly impressed that the doctor during my visit left the room to make sure a patient that was in an urgent situation was taken care of as my problem was not an emergency. As I was leaving I happened to overhear the doctor call the hospital to let them know that he would be making a visit to check on the patient. He could have easily dismissed the patient as technically this guy/girl was in the ER. Heck, I had a doctor I never met deliver my child because my regular doctor decided to take his wife to the movies and I labored to quickly. So I know doctors can write people off. The following day I needed to change an appointment time and they jumped through hoops to get me into the hospital so I could be seen. We are really happy with the service from the nurses, P.A.'s and Doctor. And appreciate all the help they have been to our family and the service they have rendered.”

    J.B.

  • I highly recommend Ryan Ranch Medical Group.

    “I don't visit Ryan Ranch Medical Group often but when I do, it is always a positive experience. Most of my visits require a quick appointment scheduling and they have been very accommodating. In an area where it can be difficult to find Tri- Care Physicians, I'm glad I don't have to travel far for excellent medical care. On this day of my review, it is black Friday (aka day after thanksgiving). Instead of shopping I am at Ryan Ranch Medical because I hurt my knee the day before. I was shocked and pleased to find that not only were they open, they had availability to see me within the hour! Dr. Franklin is very pleasant, to the point, and thorough. I really appreciated his professionalism. I highly recommend Ryan Ranch Medical Group.”

    Michael K.

  • I really appreciate what he has been willing to do for us and know he will continue to help us out!

    “With the advent of the Aspire HMO, many of the Monterrey and Salinas medical groups have seen some shakeups. When my husband's doctor retired, Dr. Franklin "adopted" him (he was already my doctor) and has been wonderful about working with us. If I have to cancel an appointment because my husband won't cooperate, it isn't a problem. If we need an appointment the next day, we have been able to be seen. When my husband had medical tests at his neurologist, Dr. Franklin was able to access the results and make recommendations. I really appreciate what he has been willing to do for us and know he will continue to help us out!”

    Mary R.

  • I recommend him very highly.

    “I have been seeing Dr. Franklin for several years and my appointments are always very positive. He and his staff are at the top of the line. He is intelligent, kind and accessible. I have appreciated and benefited from his pro-active, wellness-centered approach. Like everyone else I watch my pennies, but I have found that the MDVIP fee is well worth paying for the services of this outstanding doctor. I recommend him very highly.”

    Kate D.

  • I would highly recommend Dr. Franklin and his staff.

    “I was delighted with my first visit. Dr. Franklin listened, reviewed and assessed my medical issue. Action was taken immediately. I would also like to add that his staff responded quickly by getting me an appointment the same day. I would highly recommend Dr. Franklin and his staff. After all, what more could a patient ask for?”

    Karen L.

  • Dr. Franklin is the funniest doctor, light-hearted and most caring doctor.

    “I have been a patient of Dr. Franklins for two years. I came with to his practiced being referred by a friend. Her constant push to go see him for about 6 months. I was so debilitated with chronic pain, I could not see a light or a glimmer of light at the end of my tunnel. I signed up for the concierge service knowing that I needed a doctor who available to me when I was sick and not when he had appts available. Dr. Franklin is the funniest doctor, light-hearted and most caring doctor. I have had a lot of doctors in the last 6 years to try and help me for chronic pain, overwhelming to me. Dr. Franklin's refers me to other specialists to seek answers. The doctor is always willing to talk with family, and other doctors I seek out. When I leave that office after an appt, I always thank my friend who referred me and then Franklin cares! I have come a long way in two years, and it have along way to go but as long as Dr. Franklin is in practice I will be a patient. The staff is bright and cheerful and always knows my name! Trust me "Franklin has been a lifesaver" for me!!”

    Cheryl K.

  • I would recommend Ryan Ranch Medical to my friends.

    “My teenage daughter has been a patient of Dr Franklin's for several years. He is very caring and asks many questions. He also takes his time to evaluate her and gives great advice. I am a patient of Dr. Steinbaum and I am very pleased with her care. I would recommend Ryan Ranch Medical to my friends.”

    Michelle G.

  • I know they ALL care about my well being, and because they are the best at what they do.

    “I have been going to the Ryan Ranch Medical Group for years. And the reasons are many. The staff, including all doctors, nurses, receptionist, ect. have always accommodated me no matter what reason I'm there. I can call without an appointment and they tell me to come down and they will see me asap. And they do, usually with no waiting. But the real reason, is the care they give when i need it. I'm willing to see any doctor onsite because i know they ALL care about my well being, and because they are the best at what they do. Even though I do not know anyone there personally, I trust them with my life. And like anyone, I want the best treatment and care possible. I WON'T GO ANYWHERE ELSE! Thanks to all at RRMG for your services.”

    Timothy B.

  • I recommend this office to anyone looking for a good family doctor.

    “I find that the staff and physicians at the RRMG are professional and very good at what they do. I was seen right away, greeted by friendly staff, Dr. Franklin was thorough and answered all my questions. He is knowledgeable, professional and is not the type of doctor to rush through your appointment. I recommend this office to anyone looking for a good family doctor.”

    Bryan M.

  • Dr. Franklin is great and always professional.

    “I have been a patient for over a year now, and I have always had great care from the physician and staff. I have had several issues and concerns with my health over the past few years and if it fell outside of his scope of care Dr. Franklin was sure to point me in the right direction with a referral to a specialist (I have had to see 3) and all were great! I personally have worked within the medical office profession for over 10 years, so my standards are very high when it comes to physician's, office staff and care. Dr. Franklin is great and always professional and has never rushed through any of my appointments.”

    Victoria H.

  • I would highly recommend this practice to family or friends.

    “Professional and Efficient to quote another comment. This office, unlike so many others, realizes that we are the customers and is respectful of both your time and your needs. I would highly recommend this practice to family or friends. In fact, Dr. Franklin came highly recommended to me by my family.”

    Mike B.

  • I highly recommend the program!

    “The program was tremendously successful for me. I went from 269.5 to 247.5 in 40 days. I’m feeling healthier and energized. Blood pressure is now under control along with cholesterol, metabolism and back pain. I’m sleeping better at night. I’m getting continual compliments from friends and family on how good I look and they can actually hug me and get their hand around me. I highly recommend the program!”

    Michael W.

  • I have always had a good experience and no issues.

    “RRMG is a great practice. I have been seen by Dr.Franklin and by 2 of the physician assistants. I have always had a good experience and no issues. Dr.Franklin is thorough, and makes the visit personable. The front desk staff is great too. Jessica the receptionist is friendly and knowledgeable.”

    Amanda M.

  • My family and I are extremely grateful to have found Ryan Ranch Medical group.

    “My family and I are extremely grateful to have found Ryan Ranch Medical group. The staff at Ryan Ranch Medical group are stellar and compassionate. There is never a long wait and Dr. Franklin goes the extra mile and truly cares. We also appreciate their preventative approach of treating the whole person. I can not recommend Dr. Franklin and the Ryan Ranch Medical group enough. Thank you Ryan Ranch Medical Group and Dr. Franklin!!”

    Stefanie S.

  • Thank you Dr. Franklin and staff.

    “I've had great service seeing Dr. Franklin since my other doctor left. It's easy to get an appointment, he addresses and takes care of my health questions and concerns and the office girls and medical assistants have all been great. I don't have any complaints. Thank you Dr. Franklin and staff.”

    RK S.

  • I have never been treated with such care and concern and as successfully in each instance.

    “I have been a patient at the Ryan Ranch Medical Group with both Dr. Evangeline Martinez and Dr. Tel Franklin for 4 years. I have never been treated with such care and concern and as successfully in each instance. In addition, it is rare to have the accessibility I enjoy at any time day or night. I recommend Ryan Ranch Medical group to anyone who wants personal care, preventive medicine information, and a pleasant experience.”

    Joan F.

  • My experience was very professional at Ryan Ranch Medical.

    “My experience was very professional at Ryan Ranch Medical. The receptionists are very polite & informative. The time frame I was seen was unbelievably quick, doctor Franklin was kind, informative. I didn't feel rushed at all, and he made me feel important and addressed my concerns and discussed multiple options with me. I finally found a new family physician, who actually cares about his/her patients and not just the number of patients they can see in a day. Highly recommended!”

    Muzgi R.

  • Really friendly staff as well as caring Doctors and PA.

    “Really friendly staff as well as caring Doctors and PA. I have been going to Ryan Ranch Medical for years and value the commitment they all for providing excellent service. I am always seen when necessary and treated with care and attention. I count on Ryan Ranch Medical to provide my health care and look forward to our continued relationship. I have been very impressed with their interest in improving my health and problem solving solutions when I am having difficulty. Thank you to all at Ryan Ranch Medical!”

    Jean C.

  • I have had several great experiences at Ryan Ranch medical group.

    “I have had several great experiences at Ryan Ranch medical group. I've seen a couple different doctors there. My PCM is Dr. Franklin and he always takes time to listen to me and make sure I'm getting good care.”

    Laura E.

  • Great practice with amazing staff!!

    “I had an appointment with Dr. Larry rose last week, the whole experience from start to finish was smooth. So many of our patients go to this office and after seeing this pattern I decided to make myself a much needed appointment myself. Brenda is his medical assistant and Stella is front desk, Brenda explains everything and tells you exactly what she is doing and why. I couldn't be any happier with this practice. They treated me like family, I really mean that! I even had a little trouble at the pharmacy with a prescription and the staff walked me through it all and were very prompt and returning my phone calls. I would 100000 percent recommend this practice. *Results may vary from person to person and are not guaranteed.”

    Brittany G.

  • Dr. Franklin is by far one of the best.

    “Dr. Franklin is by far one of the best. He gives personal service, not in an out style like many doctors do now days due to the declining reimbursements from medical and medicare. He and his whole staff are very personal, informative, and patient oriented. When you leave there you feel like you have been taken care of and are fully informed. I recommend the Ryan Ranch Medical to all.”

    Bill M.

  • I love coming here.

    “I love coming here, I see Larry Rose, PA and Dr. Franklin primarily. I have always gotten good care, I feel like they really care about me. I find the staff to be friendly and efficient and I can always get a same day appointment.”

    Ernesto P.

  • I'm very happy with my doctor, Lola Steinbaum.

    “I'm very happy with my doctor, Lola Steinbaum. She seems to be on top of issues that may go unnoticed with my health. Also, the office rarely makes me wait for appointments like some past experiences. Finally, they accept my tin-level Obamacare/Blue Cross, unlike most doctors in the area.”

    James

  • The staff is kind and courteous.

    “If you are looking for quality Medical Service by highly qualified, experienced physicians who are dedicated and truly for their patients, there is no other place like Ryan Ranch Medical Group. I have been a patient at Ryan Ranch since 2011. I totally love the manner in which medical attention is offered. They truly aim to treat the "whole" patient and not just symptoms. The staff is kind and courteous, they care for your health concerns and your feelings too. They are very punctual, but not your common hurried "come in and get out" doctor consults you experience at other places. I especially like that the Doctors are open to alternative care. Before offering me sleeping pills, I was offered "Valerian Root" capsules, which worked great. Today, I came in for a consult for tiredness, weakness and low endurance in my hands. Instead of planning treatment at a future appointment, Doctor Franklin went ahead and provided an acupuncture treatment for tendinitis. How many places offer this type of health service? They are wonderful! I highly recommend Dr. Franklin and Shahnaz for any health concerns you may have. By the way, their facilities are impeccably clean and well cared for. When you come in you feel as though you have walked into a 4 star Hotel. Check it out!”

    Pat S.

  • I would highly recommend this office to all my family and friends.

    “I was new to the area and my insurance company recommended Dr Terry Franklin. I instantly felt very comfortable with him. He took time to answer all my questions and I felt like he really cared about my health and wellness. I never felt rushed as I have felt with doctors in the past. About a month ago I called the office because I had a pain in my side. I was surprised to get an appointment within hours. I saw the female nurse practitioner who sent me to the er for a possible appendicitis. I had surgery that night so I am very thankful I was able to get a appointment so fast. I recently saw Larry Rose and again I was surprised about the time that was spent answering my questions. He is very kind and knowledgeable. I would highly recommend this office to all my family and friends.”

    April L.

  • I love Ryan Ranch Medical Group.

    “I love Ryan Ranch Medical Group. Dr. Franklin has helped me with my type 2 diabetes. The staff is very friendly and helpful. Never a problem getting prescriptions refilled and on time.”

    Jerry N.

  • The office staff was friendly and efficient.

    “I visited this office for the first time not long ago and was very pleased. I was feeling very ill and was able to get an appointment the same day. The office staff was friendly and efficient and i was in and out in less than an hour.”

    Mj S.

  • Dr. Franklin is sincere, caring, knowledgeable, and a wiz at chemistry!

    “How many doctors do you know who would actually call you on a Friday night to give you the tests results you had done that morning so that you wouldn't have to worry all weekend? How many doctors do you have who give you their home phone and cell phone numbers and tell you to call anytime day, night, or weekend? Dr. Franklin is sincere, caring, knowledgeable, and a wiz at chemistry! Unlike so many doctors who get offended if you ask questions, Dr. Franklin will sit down with you eye to eye and explain every detail of the answers and not stray from the point until you truly understand....he actually is focused on YOU and never rushes through your appointment! The reason he went into Concierge Medicine was so that he could spend more time with his patients instead of trying to ram 40 patients through in one day. He has remained true to his word at every appointment. At first I was not so keen on the idea of spending extra money to have his complete attention any day, any time, but now I am totally grateful. He and his staff have seen me through several emergencies this past year and I am so thankful for their immediate responses every time. I have had to call him at night at home and on weekends (even once when he was having dinner with friends in San Francisco!) and he is always kind, patient, and totally focused on helping me. Everyone in our family, young and old, rely on Dr. Franklin's consistent good care and we highly recommend him as your family physician.”

    Kathy T.

  • I have referred several people to this clinic, and they are pleased.

    “I have nothing but kind things to say about the staff at RRMG. The first person I saw back in February of this year was PA Larry Rose. I was over 15 minutes late to my first appointment, and the staff was very understanding. He was very kind, and listened to all of my concerns, and answered all of my questions. I was very surprised when he personally called me with my test results, and treatment plan. I am know seeing Dr. Lola Steinbaum. She has a warm and friendly attitude. I have read about the negative remarks left mainly regarding the $25 dollar records release policy, but why are they surprised? When I first came in to the practice, they had me sign all of the policies and I was also informed about it in writing. I have referred several people to this clinic, and they are pleased.”

    Elvira G.

  • Very happy with the service and professionalism.

    “I've known Dr. Franklin for over 20 years. He has a great office and wonderful staff. As a patient, I usually see Larry Rose PA. Everyone there has always been bright, friendly and accommodating. Making appointments is a breeze.”

    Steve P.

  • 5 stars for everyone!

    “I am a new patient and have only been twice but each time has been a great experience. The front office staff is amazingly friendly, both times I have waited less than ten minutes to be seen by the doctor. Dr. Rose is very personable, friendly and knowledgeable. I left the office feeling relieved that I finally found a doctor that truly cares about his patients. 5 STARS FOR EVERYONE !!!”

    Jenni I.

  • The entire staff is all very friendly and professional.

    “I have always really liked my practitioner Larry Rose. The entire staff is all very friendly and professional. I've never had any trouble getting an appointment quickly, in fact I could usually get in the same day if I didn't mind seeing a different provider. I usually choose to wait a day or two though so I can stick with Larry.”

    Bobby R.

  • We will definitely recommend Dr. Franklin and his office to our friends and family.

    “I recently had to help my 82 year old Father find a new physician. We decided to see Dr. Franklin and were very happy and pleased with our first 2 visits. The front and back office staff were professional, efficient and caring. At 82, my Father takes a lot of medication and Dr. Franklin took the time to review each bottle of medication. He even looked at the vitamins and supplements my Father takes and made some suggestions on better choices. One diabetic med he takes is very expensive, even with prescription coverage, and Dr. Franklin gave him 8 weeks of samples free! I am a Physician Assistant and very particular about health care providers and Dr. Franklin is one of the best physicians I have encountered in Monterrey County. He is well versed in traditional medicine AND alternative medicine. He took almost an hour at our second appointment to answer our questions, review lab work, go over a recent ER visit and check each bottle of medication my Father takes. We will definitely recommend Dr. Franklin and his office to our friends and family.”

    Virginia D.

  • When we are asked how we like Dr. Franklin we say we trust him with our lives.

    “My wife and I were patients of Dr Franklin for several years before we relocated to Cape Cod. He was the most caring, thorough, professional and insightful physician we have ever had the good fortune to have as our primary care provider. If we were not feeling well we could call him on his cell phone and he would meet us at his office within 30 minutes regardless of the time or day of the week. Never were we ever rushed out of his office regardless of how long it took to complete his diagnostic process nor how many questions we wanted answered. Dr. Franklin never failed to follow up an office visit with a personal phone call to assure that we were doing well if the situation warranted it. One of our greatest regrets since relocating was no longer having Dr.Franklin as our family physician. We have found that it is extremely rare to find a doctor who is so interested in the total well-being of his patients. We recently returned to Carmel for a three month stay to escape the cold New England winter and arrived with both of us suffering serious sinus and bronchial infections. We called Dr Franklin's office hoping that he would agree to provide us with healthcare during our stay. He immediately agreed and we were both given prompt appointments and were started on a course of treatments that has resulted in significant improvement in both of our situations. When we are asked how we like Dr. Franklin we say we trust him with our lives, we can give no higher recommendation.”

    Rick G.

  • Staff is always friendly.

    “I have the flu which is getting worse and just stopped by and was able to get an appointment in a couple of hours. I was seen and treated just as an infection was beginning in my lungs. I am so grateful to be able to be seen just as I took a turn for the worst. Staff is always friendly. I did notice on my last visit a very unruly patient who tried everyone's patience including mine and staff handled her pompous behavior appropriately.”

    Anthony K.

  • I am very pleased with Ryan Ranch medical group

    “I am very pleased with my current doctor (Dr. Shahnaz) and find her personal and comforting. The front desk receptionists are all very polite, in person and on the phone, they go above and beyond to make the patient happy. It is not impossible to make same day appointments and every time I have been there I was in and out within 20 minutes...no waiting for hours in the waiting room! I am very pleased with Ryan Ranch medical group and I hope more people will see this and give them a chance. Also, it seems that most the people who have written bad reviews on here are ones that feel betrayed because their doctors went elsewhere.”

    Mrs. P

  • 2 thumbs up for Ryan Ranch Medical Group

    “I was able to call in last minute and get an appt as a new patient.... Front desk recep. was super nice she actually said "welcome to our practice" wow I have never been told that before ... Nurse was very nice and professional. Saw the P.A. Larry I wasn't to sure about seeing a P.A but it was great. Larry answered all my questions. Walked out off the room very happy. I was approached by Dr. Franklin, who I believe is the medical director he introduce him self, once again I thought those days were over but I guess there are not at this place.... Great place to be seen. 2 thumbs up for Ryan Ranch Medical Group ....”

    Chloe G.

  • I would recommend Ryan Ranch Medical Group.

    “I have been coming here for 13 years and I love it. I am shocked by the bad reviews as I have always received excellent care and the staff has always been very friendly. Any time I have ever called and needed to be seen on the same day I have always been accommodated. I have even called after hours and been able to speak with the on-call physician and received treatment. I would recommend Ryan Ranch Medical Group to anyone looking for a family physician.”

    Kelly L.

  • It worked for me and I will be referring people in the future.

    “I did the 40 day program and I am a big believer in it. I was skeptical at first, but lost over 30 pounds on the program. I’ve kept my muscle mass and am happy with the results. The program has also changed the way I eat and what I crave. I wasn’t losing weight with exercise alone and needed this to jumpstart my metabolism, as well as change my eating habits. It worked for me and I will be referring people in the future. *Results may vary from person to person and are not guaranteed. ”

    Lucas R.

  • Office staff was very nice and accommodating as well!

    “I had been sick for about 5 days before I went into the Ryan Ranch Medical Group on Wed 1/28/15. I called that morning and was able to easily get an afternoon appt. I showed up on time and was seen within just a few minutes. This was my first interaction with Dr. Franklin. He was quick and efficient. He did a brief exam and confirmed what I suspected (bronchitis). He submitted the request for my antibiotics and set me up with a nurse for a breathing treatment. (I'd never had one before and I appreciated the extra treatment). He asked me what I did for work and was very personable. I was in and out in no time and before I left the office I received a text that my prescription was ready. Considering how lousy I felt I was very happy to get in and out and back to bed. Office staff was very nice and accommodating as well!”

    Brigette B.

  • Thank you Dr. Franklin and the entire medical staff for always being there when needed most!!!

    “I have been patient at Ryan Ranch Medical since 2010. And I have had the opportunity of being seen by Dr. Franklin and almost his entire medical staff. I love this medical group! I love that I can see any doctor there and will always receive the best care and treatment. I like that I'm never rushed and I always feel heard no matter what my questions or concerns are...thank you Dr. Franklin and the entire medical staff for always being there when needed most!!!”

    Tanga A.

  • Compassionate and understanding.

    “Staff is very friendly and helpful Dr. Steinbaum is compassionate and understanding.”

    Brad F.

  • This is a great place and a great doctor.

    “I wanted to express how well I was treated by Dr. Terry Franklin and the Ryan Ranch Medical group. I was seen promptly. This is great since my son was a new patient. Dr. Franklin actually had a conversation with us. He thoroughly explained his reasons for why he would or would not prescribe something. I am planning on establishing my entire family there. I actually had a positive experience with the front desk. All the paperwork was in order. These seem like small things, but when you are sick it is a big deal. I hope more people will keep an open mind. This is a great place and a great doctor. The facility was very clean and the parking was great as well.”

    Jennifer A.

  • The doctors and staff are knowledgeable, friendly, and professional.

    “Ryan Ranch Medical Group (RRMG) is an excellent medical practice. The doctors and staff are knowledgable, friendly, and professional. They listen and they care. I've been a patient of Dr. Terry Franklin for over twenty years, ever since he first came to the Monterey Peninsula. He has always been patient and professional. He takes the time to listen to my concerns and he takes me seriously. If something is outside his area of expertise he is the first to say so and he refers me to the appropriate specialist. He saved my life not long ago when he diagnosed a pulmonary embolism. The only symptom he had to go on initially was a mild shortness of breath. In fact, it was so mild I almost didn't mention it to him. I couldn't ask for better medical care. The staff at RRMG is always cheerful and helpful. I have never had trouble getting a timely appointment, even when I call on the same day I need the appointment. Even when I show up early for an appointment they get me in quickly and with a smile. I couldn't recommend a medical practice more highly than Ryan Ranch Medical Group and Dr. Franklin. They are the best.”

    Jeanette H.

  • He walks the extra mile with you whether it is a minor or major medical issue.

    “Dr. Terry Franklin has been our primary care physician for 15 years. He has always been competent, professional, and caring with regards to our medical needs. His referrals to specialists are the best. We feel fortunate to have this long association with him as our primary care physician. He walks the extra mile with you whether it is a minor or major medical issue.”

    Jan P.

  • Friendly, professional staff.

    “Friendly, professional staff. My appointments are always honored on time. Dr. Steinbaum is the best! Takes time out to listen, offer help and advice, keep me engaged in monitoring and taking charge of m health.”

    Laverne W.

  • Dr. Franklin has been very kind and supportive.

    “My parents have been patients of Dr. Franklin for many years. This review is specifically targeted at Dr. Franklin, as I have no specific first-hand knowledge of his office staff, or other physicians. My parents are in their late 80's now, and I needed to move them out of their home and into an assisted living facility near to where I live, outside of Sacramento. This has been a huge undertaking and I have to say that Dr. Franklin has been very kind and supportive and invaluable in assisting both me and my parents during this planned transition. Without his help, we could not have done this so smoothly. Thank you Dr. Franklin, for your kindness and support these past few months. I know that my parents are also very grateful for your assistance as well, and will miss your familiar face as they embark on this new leg of their life journey.”

    Sherita C.

  • I highly recommend Ryan Ranch Medical Group.

    “If you are seeking a doctor with impressive credentials and state-of-the-art diagnostic and treatment knowledge, and a medical practice that offers highly qualified doctors and medical staff, this is the place for you. Dr. Franklin runs a very tight ship here, hiring several of the most highly respected physicians in our area, such as my wonderful doctor Dr. Lola Steinbaum. Every time I have come in for appointments, I notice that Dr. Franklin is actively present, working to assure quality of care and efficiency in all operations. When I have experienced an urgent problem, I have been given an appointment right away, one time an appointment within one hour of my call, with Dr. Franklin himself. (He was great - very dedicated and highly intelligent). I am impressed with the level of expertise at this practice. My experience as a patient in terms of their customer service has consistently been very positive, and the office space is beautiful and welcoming, with ample and close parking. If you are looking for excellent care from the best doctors in our area, I highly recommend Ryan Ranch Medical Group.”

    Kristi C.

  • Family and friends see the difference in my attitude.

    “I am so glad that Larry Rose told me about this program. It has helped me change my life and my eating habits. I feel better about myself and I have been able to go shopping and finally fitting into clothes. Family and friends see the difference in my attitude. Thank you so much!!”

    Laura E.

  • They always are pleasant and do their jobs very well!

    “Years ago my children were patients of Dr Franklin at Ryan ranch medical. when I came back to the area I was lucky enough to be able to get him as my primary care DR! he is a great DR- knowledgeable, kind, and goes the distance with you to help you any way he can. I have not found him to be arrogant- he is just very good at what he does! he takes aggressive action and that is exactly why I go to him. I don't need my hand held. I need a doctor that cares about my health and gets results. as for his staff- they are the best I've ever dealt with! they always are pleasant and do their jobs very well! if you can choose to go here.. please do. you will not be disappointed with the staff or Dr. Franklin!”

    Kristi H.

  • My Doctor is Dr. Terry Franklin and he is very professional, helpful and friendly.

    “My Doctor is Dr. Terry Franklin and he is very professional, helpful and friendly. I always have a positive experience at my appointments. The front desk staff are always polite and I have never had any negative experience at my visits there.”

    Samantha L.

  • Terry Franklin is excellent!

    “Terry Franklin is excellent! I was nervous about my appointment due to recent problems with another primary physician. Dr. Franklin was kind, honest and knowledgeable. He was down to earth, a true doctor. Anyone would be lucky to have him as their primary physician. Also the staff(his team) are extremely friendly, accommodating and capable. I feel so lucky to finally have a doctor I trust and cares about my well being. I hope this is helpful for others looking for an amazing doctor.”

    Amanda Z.

  • Dr. Franklin is the real deal if you need to choose a doctor

    “The man was very straight with me. I was scared, doesn't happen often. He had to convey tough news to me, and did that with aplomb, respect, and his expectations were very clearly conveyed regarding living a long life. They say a picture coneys a thousand words, but Terry paints a picture with few words. He gave me the kick in the tail that I needed and I feel so grateful to the person that referred me to him and to Dr. Franklin for clearly discussing in laymen terms what I needed to do. In two short months I have become the man I was before moving here and feel I can run through walls. I would refer anyone to him who wants to fix whatever is going on. He and his staff will help your psyche; his staff members are kind and fun to be around. His office has sunlight that comes through creating an inherent calm. You have without a doubt made the right choice if you select Dr. Franklin.”

    Matt

  • They have always been courteous, helpful and a pleasure to deal with!

    “I was referred to Dr Franklin by a close friend several years ago when I was unhappy with my previous care giver. I recently completed another annual physical and continue to be very happy with his care. When I visit the office, Dr Franklin makes it clear that he is focused on my situation. He is meticulous in reviewing and discussing the details of my case. He is frank and sincere when offering options and suggestions and finally, he is available when I need him for follow up. Having been to doctors who gloss over the details or forget to follow up when the lab work comes in, I can unequivocally state that I am very happy with Dr Franklin's care and happy to see that he is looking after me. I also want mention the great staff at Ryan Ranch Medical. They have always been courteous, helpful and a pleasure to deal with!”

    Dean S.

  • If you want quality, caring, knowledgeable doctors then RRMG is a great choice!

    “If you want quality, caring, knowledgeable doctors then RRMG is a great choice! I switched to them because of their western/holistic approach to medicine and I am living proof that they know what they are doing. If you have serious medical issues, as I do, and want someone that has the experience and a proven track record to help and teach people how to have a quality life, then I HIGHLY recommend you make an appointment. Between my husband and I we have seen Dr. Franklin, Dr. Torres, Shawna and Larry all were all kind, knowledgeable and professional and worked together to ensure quality care for each of us. On a side note I just have to mention something. On my last visit two weeks ago I had a stomach ache, but still went in not feeling well at all and Dr. Franklin saw me in the reception area. Walked over to me as I was standing there, touched my arm and asked me if I was ok. WHAT!? Who does that? He didn't know me, we had not seen him yet. I was very touched by his kindness, and intend to stay with him for a long time. Due to their aggressive approach I have gotten a bit of relief In just two short to months from my Fibromyalgia, lupus and arthritic symptoms, the first time in 14 years that I have felt semi normal. So in my opinion BLESS YOU for teaching AND helping me take back my life!! Your holistic/western approach is helping me to live again!!”

    Marjorie R.

  • That is what I am looking for in a doctor.

    “I have seen Dr. Franklin a couple times for a minor problem and for a physical. He was professional, provided me with a copy of all my test results, answered my questions and pointed me to where to look for more information. That is what I am looking for in a doctor.”

    Tim M.

  • I have always felt welcomed by the receptionists.

    “I have always felt welcomed by the receptionists and believe this office is one of the better professional practices on the peninsula. I began seeing Dr. Franklin about ten years ago, after reading his book, "Expect a Miracle -- You Won't Be Disappointed." Shortly thereafter, he moved from his smaller Monterey office to Ryan Ranch. I followed him and have been told by other doctors that he's one of the best physicians in Monterey. His referrals have always been to topnotch specialists, and I don't have to wait weeks to see him when I call for an appointment. They even offer Saturday appointments! Be sure not to confuse Terry Franklin with a different doctor named Peter Franklin. Totally different people!”

    Nina T.

  • I have always recommended Dr. Franklin to all my friends because he is an exceptional doctor.

    “I have been a patient of Dr. Franklin since 1997. I remained with him when he went into MDVIP. He is the best doctor that I have ever known. When Dr. Franklin feels that I need to see a specialist, he refers me in a heartbeat. He always answers all of my questions in a thorough and professional manner. There are many reasons why Dr. Franklin has been ranked in the top 50 Best Family Practice Physicians list repeatedly. The staff at Ryan Ranch Medical Group are also the best as well. Dr. Franklin saved my life when I had an SVT some years back. He is the only doctor that I know that will drive back to the office to see a patient (who called him on his personal cell phone) after hours or on a Sunday. The best patient care is what Ryan Ranch Medical Group has always been about. I have always recommended Dr. Franklin to all my friends because he is an exceptional doctor.”

    Kenny W.

  • Thank you Dr. Franklin!

    “Dr. Franklin has been our family doctor for many years. Right now we are trying to figure out an issue I'm having with major pain in my leg. I'm very confident Dr Franklin will figure it out so I can get back to my busy life without pain. He has always figured out my issues or sent me to the right person or specialist. This is also true with my children and husband. I always feel he listens to me. I have a friend that goes to him too and last Christmas she went to him and they discovered she had breast cancer and he was very aggressive about getting her the proper care and she is a survivor today! Thank god she went to him. Thank you Dr. Franklin!”

    Kathleen B.

  • I find Dr. Franklin to be very helpful and knowledgeable.

    “I find Dr. Franklin to be very helpful and knowledgeable. He has a holistic sense of healing a,d minces no words when giving advice. I find his forward attitude refreshing. He listened well to me.”

    Peter W.

  • My experience with this program has been extraordinary.

    “My experience with this program has been extraordinary. I am considering to go another round to lose more weight, I have seen such great results. I have received a lot of compliments on how much weight I have lost. I feel healthier and stronger. Goodbye to unhealthy lifestyles and hello to my healthy habits and cute clothes. *Results may vary from person to person and are not guaranteed.”

    Ishtar M.

  • We've always left feeling like we're in good hands.

    “My wife and I have been going to Ryan Ranch Medical Group for five years now. We've always left feeling like we're in good hands. A few years ago, Dr. Terry Franklin even met us at his office on the weekend when it is normally closed for treatments for my wife. We had the good fortune to see Dr. Franklin again last week when we were feeling desperate for diagnosis and medical advice. Again, Dr. Franklin shows genuine concern for our health and he obviously love what he does. I would recommend this office to anyone seeking quality care.”

    Michael W.

  • The Doctors go above and beyond for their patients.

    “I am a patient at Ryan Ranch Medical Group, the staff is the FRIENDLIEST staff, I am always greeted with a smile and they have always been very helpful. I currently see Dr. Martinez and she always takes the time to listen to me. I have also been a patient of Dr. Franklin as well as 2 of my children. The Doctors go above and beyond for their patients. I have never waited longer than 5 minutes in the waiting room. I am always able to get in at the last minute as well. When I say the staff is friendly this is from the receptionist to the medical assistant to the billing and of course the doctors.”

    Noelle J.

  • I am a very pleased patient.

    “Very pleased. Especially for a first time visit! Staff was friendly. Office very nice. Reception area not crowded. I was very happy to see that the office provided "masks" with a sign saying, basically, "if you are sick, please wear one". Thank goodness because I hate going into a family doctors office when I am feeling just fine and having to sit with people that are contagious! The wait time was BRIEF - only about 15 minutes. And most importantly, Dr. Franklin really seemed to be interested in me - not just his billable hours! He spent at least 20 minutes with me and asked all the right questions and made me (an uptight person) very comfortable. I am a very pleased patient. I am actually looking forward to any return visit.”

    Alette R.

  • I would recommend using them for your care.

    “I was a patient of several doctors at Ryan Ranch for several years, then had to move and am now back. I am happy to say the care is of the same high quality that I had received before. I have always found the staff and the doctors to be very good, professionally and personally. I would recommend using them for your care.”

    T. B.

  • Dr. Steinbaum is great.

    “Dr. Steinbaum is great. The office runs efficiently; I've never had to wait more than 10 minutes for my appointment.”

    James K.

  • The staff is friendly and Dr. Franklin is a "one of a kind".

    “I have read many of these negative comments regarding this business. Most of them are regarding a money issue, records issue, front staff concerns. I can tell you that I don't really care about these issues. In the end I NEED a CARING, COMPASSIONATE and SMART doctor. Right? You are there because you want to feel better and this is the place to go... I can say first hand that I have been a patient of Dr. Franklin's for almost 4 years. Yes, the office has gone thru a lot of changes but I Always get an appointment, the staff is friendly and Dr. Franklin is a "one of a kind", compassionate, and caring doctor. There is not another Doctor on the Peninsula that I know that when a patient from the practice are hospitalized personally goes to check up on them. Dr. Franklin is also very, very good and finding medical problems that my other doctors at PAMF in the bay area did not find!! I had a lung condition that was overlooked and he treated me, preventing me from having to be hospitalized. The other staff are great too! Brenda is always smiling and treats me well. The new additions, Dr. Torres and PA Larry Rose are also quite good. I would recommend this practice to any friend that needs a Great Practice!!”

    Dani D.

  • Dr. Larry Rose. Love this guy!

    “I have been a patient at RRMG for the last 8 years. The front desk has always been friendly and accommodates my schedule. Too, I've always gotten in to see someone if there was ever an "emergency," mostly with my son. Recently, I was assigned a new doctor to the practice, Dr. Larry Rose. Love this guy! Personable and spends plenty of time with me. I've just hit 50 and he's making sure I'm running on all cylinders. I was working with two female physicians before that, and just never felt very comfortable with them. Dr. Larry seems happy at Ryan Ranch, and I'm glad... I hope he stays. If he does, I will too. Last week, I took my son in for a persistent cold. Dr. Terry Franklin saw us right away though we'd scheduled to come in that afternoon only hours before. My wife has been seeing Dr. Shanaz Otanian and is very happy with her. As a family, we are very satisfied with the help and care we are currently receiving.”

    Barry C.

  • He is very passionate about medicine and it shows.

    “Dr. Tel Franklin has been our family practice physician for over 16 years. He is very passionate about medicine and it shows. Dr. Franklin is very thorough in his exams and testing. He listens intently to his patient's medical concerns and communicates well with them. Every patient is important to him and he gives them 150% of his attention and time. Dr. Franklin works long hours and is available to see patients within 24 hours of them requesting an appointment. Patients have his cell phone number and he responds quickly when they call him. In addition, his medical staff at Ryan Ranch are very professional and good to patients. We know we can count on Dr. Franklin to address our medical needs and concerns in a very professional, timely manner. He is and always has been an exceptional, caring doctor.”

    Christine W.